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Why is the staff unable to view the queues?
Why is the staff unable to view the queues?

A brief guide on why the staff member unable to view the queues in Qwaiting.

Qwaiting Team avatar
Written by Qwaiting Team
Updated over a month ago

To check why the staff cannot see the queues in Qwaiting, follow these steps:

  1. Go to the Admin Panel and review the staff role.

  2. Ensure the staff member has the correct role assigned (e.g., "counter," "categories").

  3. Verify that the role has the necessary permissions to view queues. Update the permissions if needed.

TO VERIFY THE NECESSARY PERMISSIONS:

  1. Go to the "Staff".

  2. Select the staff members whose permissions you want to verify and Click on "Edit".

  3. Click on "Save Changes".

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