Managing large crowds during events doesn't have to be chaotic. Qwaiting enables intelligent, automated customer flow that enhances attendee experiences while giving organizers full control over movement, wait times, and service delivery.
Automated Check-In & Queue Entry
Streamline how guests arrive and enter service zones:
QR Code Check-In: Let attendees check in at kiosks, entrances, or booths with a quick scan.
Virtual Queues: Guests join lines remotely no need to physically stand in line.
Auto Queue Assignment: Based on service type or zone, guests are automatically routed to the right queue.
Intelligent Flow Control
Real-time data powers automated decisions to reduce congestion:
Dynamic Queue Balancing: Redirect guests to shorter queues or less busy zones.
Timed Entry Slots: Control inflow by limiting entries per time window.
Live Updates & Notifications: Attendees are automatically notified when it’s their turn, helping reduce overcrowding.
Zone-Based Queue Mapping
Divide your event into logical service zones (e.g., registration, food court, help desk), each managed by automated queues:
Set queue limits and entry rules per zone.
Assign staff to specific queues using the Staff option.
Display wait times and queue status on digital signage
Automation Powered by Insights
Every interaction feeds into real-time analytics:
Monitor foot traffic and wait time trends live
Identify bottlenecks and redirect flow on the go
Automate post-service feedback collection to improve future events
Benefits of Smart Flow Automation
Minimize long lines and idle waiting
Enhance safety by reducing crowd density
Allow staff to focus on service, not crowd control
Deliver a smooth, professional experience for every attendee