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Qwaiting in Action: Managing Live & Virtual Event Queues

Discover how Qwaiting efficiently handles both in-person and virtual event queues

Qwaiting Team avatar
Written by Qwaiting Team
Updated over 2 weeks ago

From large expos to hybrid conferences, Qwaiting brings structure, visibility, and automation to both in-person and virtual event environments ensuring smooth attendee flow and zero chaos at every stage.

8.1 LIVE EVENTS: ON-GROUND QUEUE MANAGEMENT

With physical crowds, real-time queue control is essential. Qwaiting helps manage attendee traffic across all zones and entry points.

Key Features:

Touchless Check-In via QR codes at entrances or kiosks.

Real-Time Queue Displays to reduce crowding at booths and counters.

Zone-Based Queue Assignment (e.g., registration, help desk, merchandise).

Staff App Access to call, serve, and monitor guests efficiently.

Smart Notifications to alert guests when it’s their turn.

Results:
Faster movement, shorter lines, and a stress-free experience for everyone on site.

8.2 VIRTUAL EVENTS: SEAMLESS DIGITAL QUEUING

Qwaiting isn’t limited to physical spaces; it powers queue management for digital events and support services too.

Use Cases:

● Virtual 1-on-1 consultations, demos, or support sessions.

Timed virtual appointments with experts, exhibitors, or speakers.

Pre-booked slots for webinars or breakout sessions.

Live queue dashboards for hosts to manage attendees waiting for interaction.

Benefits:

● No overbooking or confusion.

● Attendees know exactly when to join.

● Organizers can manage virtual footfall in real time.

8.3 HYBRID EVENT SUPPORT

Running a hybrid event? Qwaiting bridges the gap:

● Manage onsite and virtual queues from a unified dashboard.

● Offer pre-event registration and on-the-spot check-ins.

● Let attendees choose how they interact physically or digitally.

● Synchronize service timing across both formats.

Proven Impact

● 60% reduction in wait times.

● 40% increase in attendee satisfaction.

● 100% real-time visibility for organizers and staff.


Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com

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