Scheduling Window Settings
The Scheduling Window Settings allow you to manage how and when appointments can be booked, canceled, and confirmed by your customers. This section includes multiple configuration options that give you full control over the booking timeline and experience.
1. Minimum Notice
Defines how early a customer can view and book a slot before the appointment date.
Example: If the event is on 25th, and you set the minimum notice to 2 days, then customers will only be able to see and book the slot starting from the 23rd.
Before that, the slot will not be visible or bookable.
2. Maximum Notice
Controls how far in advance customers can book appointments.
You can select options like:
1 Day
2 Days
1 Week
1 Month, etc.
This helps prevent bookings too far in the future.
3. Cancel Notice Period
Sets the window during which customers are allowed to cancel their appointment.
For example, you can allow cancellation up to 1 day before the appointment date.
4. Automatically Cancel if Not Checked-in
Automatically cancels the booking if the customer does not check in within the defined time after the scheduled start time.
Helps manage no-shows and frees up the slot for others.
5. Week Start Day
Choose which day the week starts on your booking calendar.
For example, you can select Monday or Sunday as the first day of the week.
6. Request Acceptance Mode
Choose how bookings should be confirmed:
Automatic: Booking is instantly confirmed.
Manual: Admin/staff manually approves each booking request.
7. Booking Reminder
Enable reminders to notify customers about their upcoming appointments.
You can set when the reminder should be sent (e.g., 1 day before, 2 hours before).
8. Booking Heading Text
Add a custom heading at the top of the booking form.
Example: âSchedule Your Visitâ or âBook Your Appointment Belowâ.
9. Convert Appointment Input Placeholder
This is a placeholder text shown inside the input field when a customer checks in using an appointment.
Example: âEnter your Booking ID or Phone Numberâ.
10. Booking Convert Label
Sets the label/title of the field used for entering the booking ID during check-in.
Example: âBooking Referenceâ or âAppointment Codeâ.
11. Walk-In Label
Customize the label shown for walk-in check-ins.
Example: Change it from âWalk-Inâ to âInstant Visitâ or âGuest Entryâ based on your brand tone.
12. Appointment Label
Change the term âAppointmentâ to something else like âBookingâ, âVisitâ, or âConsultationâ depending on your service type.
13. Booking Sidebar Heading
This heading appears in the sidebar of the online booking page, next to the available time slots.
Use it to display important info or tips, such as âSelect a time slot to proceedâ.
After configuring all the scheduling window settings, make sure to click on the Save button to apply your changes successfully.