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➕Additional Settings

Qwaiting Team avatar
Written by Qwaiting Team
Updated this week

1.Allow Customers to Reschedule Booking

Enable this option to allow customers to reschedule their booking after it has been confirmed.

  • Customers can click the "Reschedule" button in their ticket.

  • They can choose a new date and time slot.

  • A new ticket will be generated with the updated details.

2. Allow Customers to Cancel Booking

Enable this option to allow customers to cancel their booking after confirmation.

  • Customers can click the "Cancel" button in their ticket.

  • The booking will be canceled, and the slot will be released for others.

3. Show Booking Confirmation Page

Enable this to display a confirmation page after the booking process is completed.

  • This page shows the booking details and confirms the reservation to the customer.

4. Show Check-in QR Code

Enable this to show a QR code on the booking confirmation page.

  • Customers can scan the QR code to access the booking confirmation slip on their phone.

  • Especially useful for kiosk bookings.

  • The QR code allows access to booking details, and the option to cancel, reschedule, or add to calendar.

5. Custom Booking ID

Define the format for generating a custom booking ID
Options include:

  • Use email address.

  • Use phone number.

  • Customize the format as needed.

6. Google Calendar Integration

Enable integration with Google Calendar.

  • Allows customers to add their booking directly to their calendar.

  • Useful for reminders and day planning.

7. Outlook Calendar Integration

Enable integration with Outlook Calendar.

  • Similar to Google Calendar.

  • Helps customers keep track of upcoming appointments.


Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com

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