Qwaiting allows you to manage multiple branches or service points by setting up location details. This helps organize queues, services, and staff by location.
Step 1: Add a New Location
Log in to your Qwaiting Admin Dashboard
In the left navigation menu, click Settings
Select Add Location
Step 2: Enter Location Information
Fill in the following fields:
Name* – Name of the location (Required)
Address – Street address (Optional)
City – City name
State – State or province
Country – Select or type the country
ZIP Code – Postal/ZIP code
Latitude* – Latitude coordinate for map display (Required)
Longitude* – Longitude coordinate (Required)
Step 3: Set Active Status
Check the Active box to enable this location immediately
Leave unchecked if you want to configure it first before activation
Step 4: Save the Location
Click Save to create the new location
Click Cancel if you do not want to save the changes
Location Selection Screen for Customers
When customers access your booking or check-in page, they’ll first see the Location Selection Screen, which displays all available branches. Each location card may include:
Branch Name
Address or Short Description
Average Waiting Time
Location Image (if uploaded)
Customers simply click on their desired location to continue to the relevant service or booking interface.
Benefits of Location Setup
Ensures customers select the correct branch before proceeding
Makes managing multiple locations simple and organized
Improves user clarity with images, addresses, and wait times
Setting Working Hours for Each Location
You can set custom working hours per location based on your branch schedule:
1. Set Weekly Hours
Define opening and closing hours for each day (e.g., Mon–Fri: 9 AM–5 PM)
Mark any day as Closed (e.g., Sunday)
2. Set Hours by Specific Date
Add special hours for holidays, events, or irregular dates
Create multiple time slots in one day (e.g., 9 AM–1 PM & 2 PM–6 PM)
3. Edit Anytime
Use the Edit Hours button to modify operating hours whenever needed