Appearance Settings in Qwaiting
Qwaiting offers a range of appearance settings to help businesses customize the Customer Ticket Screen, Display Screen, and Color Schemes, ensuring a branded and user-friendly experience.
1. Ticket Screen Settings
Customize the look and feel of the ticket customers receive.
Navigation Path:
Settings > Ticket Screen Settings > General Settings
Available Options:
Category Text Font Size – Adjust the font size for category/service names.
Ticket Font Type – Select the desired font style (e.g., Serif, Sans-Serif).
Token Number Digits – Set how many digits appear in token numbers (e.g., 3-digit: 001).
Background Image – Upload or change the background image of the ticket to match your branding.
This section allows full visual control over customer tickets.
2. Display Screen Settings
Display screens used in waiting areas can also be customized in two key areas:
a. Screen Template Settings
Navigation Path:
Settings > Screen Template Settings
Layout Options Include:
Video + Queue
Image Slide + Queue
Video + Image Slide + Queue
Choose the layout template that suits your business’s presentation needs.
b. Display Screen Tune / Voice Settings
Navigation Path:
Settings > Display Screen Tune
Features:
Enable voice announcements in multiple languages
Customize how token numbers are called out on the screen
Ideal for providing a multilingual, accessible, and engaging customer experience.
3. Color Settings
Customize the color themes used on queue screens to match your brand identity.
Navigation Path:
Settings > Color Settings
Separate Options for:
Desktop Queue Screen – Adjust background, text, and highlight colors
Mobile Queue Screen – Modify mobile-friendly display color schemes
Why Use Appearance Settings?
Strengthen your brand presence across all customer touchpoints
Create a more engaging and user-friendly visual experience
Adapt the interface to suit different locations, languages, and audience types