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Staff Settings

Qwaiting Team avatar
Written by Qwaiting Team
Updated over a week ago

The Staff Settings section allows administrators to manage user roles, permissions, and staff accounts, ensuring that each team member has the appropriate access based on their responsibilities.

1. Role Management & Access Control

Navigation Path:
​Staff > Roles > Add

In this section, admins can define which features or modules each role can access. The system includes three default roles:

  • Admin
    Full access to all system features including settings, reports, and staff management.

  • Manager
    Limited access focused on daily operations and service oversight.

  • Staff
    Basic access restricted to only selected screens or actions as set by the admin.

When creating a new role, permissions can be customized by selecting or deselecting access to specific modules or features.

2. Staff Account Creation

Navigation Path:
​Staff > Add Staff

To add a new staff member, fill in the following details:

  • Full Name

  • Username

  • Email ID

  • Password

Once the account is created:

  • Share the login credentials with the staff member.

  • Upon login, access will be limited to the permissions assigned via their role.

This ensures secure access control and workflow efficiency by giving each team member access only to what they need.

Why Use Staff Settings?

  • Maintain data security by controlling access levels

  • Streamline workflows for different staff roles

  • Easily manage permissions and user responsibilities across multiple locations or teams


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