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Creating Staff Accounts

Qwaiting Team avatar
Written by Qwaiting Team
Updated over a month ago

Staff accounts are created by the admin to give team members access to the system based on their roles and responsibilities.

Steps to create a staff account:

  1. Log in to your admin dashboard.

  2. Go to the Staff section from the main menu.

  3. Click on the Add button to create a new staff account.

  4. Enter the required staff details:

    • Name

    • Phone number

    • Username (used for login)

    • Password (initial password; can be changed later)

  5. Assign a Role to define what this staff member can access (e.g., Receptionist, Supervisor).

  6. Select:

    • Counter – choose which counter this person will manage.

    • Location – select the location or branch where the staff member will work.

    • Category – assign the service category the staff member will handle.

  7. Once all details are filled, click Save.

By following these steps, you can add new team members quickly and ensure they have the right permissions and tools to perform their tasks.

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