The system provides multiple types of reports to help you analyze, monitor, and improve your operations. These reports cover different aspects of your business — from departmental queues to staff activity, payments, and customer engagement.
Below is a detailed description of each report category:
Department Reports
Monthly Reports
Provide insights into the queue status and average waiting times across different departments.
Help you understand peak hours, busiest departments, and overall efficiency.
Statistical Report
Offers statistical analysis and visualizations of operational data.
Helps managers and admins spot patterns, identify bottlenecks, and track long-term trends.
Staff Reports
Activity Log
Tracks and logs each staff member’s activities within the system.
Useful for monitoring performance, accountability, and identifying process issues.
Revenue Report
Summarizes all payment-related transactions handled by staff.
Shows:
Total transactions processed
Total revenue collected
Graphical representation of revenue trends over time
Includes a detailed transaction history, allowing you to review each transaction individually.