The Staff Performance Report provides a detailed summary of each staff member’s service activity, helping managers track productivity and service efficiency.
What the report shows:
Number of visitors served by each staff member.
Breakdown of visitors served category-wise, so you can see which services each staff member handled most.
Total serving time – the cumulative time staff spent actively serving visitors.
Insights to identify your most efficient team members and areas where additional training may be needed.
How to view the report:
Log in to your admin dashboard.
Go to the Reports section.
Select Staff Performance Report from the list.
This report helps you evaluate staff workload, performance trends, and customer service quality all in one place.