The Sub Service Report provides a detailed breakdown of your data by sub-categories under each main service category. This report is designed to help you gain deeper insights and make more informed operational decisions.
Purpose and Benefits:
Analyze data not just at the main service level but also at more specific sub-services or sub-departments.
Identify trends, bottlenecks, or areas of high demand that may not appear clearly in broader category reports.
Understand exactly which sub-service contribute most to completed, canceled, missed, or pending tickets.
Make data-driven decisions to improve efficiency, staffing, and customer experience.
What the report shows:
Number of tickets for each sub-category, broken down by status:
Closed
Missed
Canceled
Pending
In Progress
Percentages for each status to help you quickly see the proportion and performance of every sub-category.
Clear visual representation for better analysis.
How to view the Sub Category Report:
Log in to your admin dashboard.
Go to the Reports section.
From the list of available reports, select Sub Service Report.
Use filters (like date range, category, or status) to focus on the data you need.
This will display the detailed analysis for each sub-category, helping you understand your operations at a finer level.