Skip to main content

Ticket Settings in Qwaiting

Ticket Settings in Qwaiting

You can customize how your tickets appear to customers by configuring the Ticket Screen Settings. Here’s how to do it:

Step 1: Access Ticket Settings

  • Log in to your Qwaiting admin panel.

  • Go to Settings.

  • Select Ticket Screen Settings.

Step 2: Customize Ticket Appearance

Within Ticket Screen Settings, go to the General Settings section. Here, you can:

Change the appearance:

  • Adjust font size and font type to match your brand style.

Display additional information:

  • Tick the option to show the estimated waiting time on the printed or digital ticket.

  • Tick the location option to display the branch or location name.

  • Show other details by selecting:

    • User name (customer’s name)

    • Token number

    • Arrival date and time

    • Logo (business logo on the ticket)

Step 3: Add or Update Logo on Tickets

To include your logo:

  • Go to Settings > Logo Update.

  • In the section Logo on Print Ticket, upload your image file.

  • Save the changes.

Result:

Your tickets will now show your chosen design, branding, and customer details creating a clear and professional experience for your visitors.

Did this answer your question?