In Qwaiting, registration is the process where customers or visitors provide their details such as name, phone number, or email to join a queue, waitlist, or book an appointment.
This can happen in several ways:
Online: Through a registration link shared on your website or social media.
Kiosk: Using an in-store self-service device.
Staff-assisted: Where staff register customers directly from the backend panel.
Registration helps businesses collect the right information, route customers to the correct service or counter, and keep them updated with real-time notifications—making the entire experience smoother and more organized.
Methods of Registration in Qwaiting
Qwaiting supports several flexible ways for customers to register and join the queue:
Online Registration:
Customers use a web link shared on your website, social media, or email to register in advance.
QR Code Registration:
Customers scan a QR code displayed in-store, on printed materials, or on your website, which takes them directly to the registration form.
Kiosk Registration:
Walk-in customers can register themselves on an in-store self-service kiosk or tablet.
Staff-Assisted Registration:
Staff members can manually register customers from the backend panel.
SMS Registration:
Customers can quickly join the queue by sending a text message to a specific number provided by the business ideal for contactless, on-the-go registration.
These methods make registration easy, fast, and accessible whether customers plan ahead or arrive spontaneously.