In Qwaiting tickets play a vital role in guiding customers through the process. The Ticket Screen Setting is one of the most powerful tools that allows businesses to customize how information is presented to customers on both the customer screen and the ticket printout.
This setting goes beyond basic display it helps organizations design a customer-friendly experience by ensuring that the right details appear in the right way.
What is the Ticket Screen Setting?
The Ticket Screen Setting lets you modify the way information is shown on tickets and customer screens. Whether it’s adding titles, changing labels, highlighting the token number, or removing unnecessary fields, this setting provides full control over how tickets look and what customers see.
For example, you may want to:
Display the token number prominently.
Show or hide service names or counter details.
Add a custom message or instructions for customers.
Adjust the design and flow of the ticket screen.
Why is this Setting Important?
The importance of Ticket Screen Settings lies in their ability to improve both clarity and customer satisfaction.
Clear communication – Customers see exactly the information they need, reducing confusion.
Consistency in branding – Titles, labels, and messages can match your organization’s style.
Flexibility – Businesses can adapt ticket formats to suit their specific requirements.
Enhanced customer experience – A well-structured ticket helps customers navigate the process more smoothly.
How is this Setting Useful?
This setting directly impacts how customers interact with your service. Some key benefits include:
Highlighting important details like token numbers or queue positions.
Removing irrelevant information for a cleaner, simpler ticket.
Adding promotional messages, instructions, or thank-you notes.
Customizing ticket screens to reflect different service types or events.
In short, it helps organizations strike a balance between simplicity and detail, ensuring customers only see what matters most.
The Three Main Settings
The Ticket Screen Setting works in harmony with two other customization options, giving you complete control:
1. Print Setting – Adjusts the way tickets are printed, including layout and format.
2. Label & Input Setting – Manages field names, labels, and input options.
3. Ticket Screen Setting – Customizes the information displayed on the customer’s ticket and screen.
The Ticket Screen Setting is not just a technical option it’s a tool for improving communication, efficiency, and customer experience. By tailoring what customers see, businesses can ensure smoother operations and create a professional, customer-friendly environment.