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QR Code Settings

Qwaiting Team avatar
Written by Qwaiting Team
Updated over 2 weeks ago

The QR Code feature helps improve accessibility by allowing customers to generate or scan tickets quickly using their mobile devices. By setting up QR codes, businesses can offer a contactless, convenient, and modern ticketing experience.

You can configure QR codes by going to Settings → QR Code in your admin panel.

Types of QR Codes

1. Static QR Code

  • A permanent QR code that does not change.

  • Useful for situations where you want to paste or display the same code .

  • To enable: select Static QR Code, mark it as Active, and save.

2. Dynamic QR Code

  • A QR code that changes at regular intervals for added security.

  • To enable: select Dynamic QR Code, mark it as Active, and choose the update interval.

  • You can set the time from a dropdown menu (e.g., refresh every 10 minutes or 15 minutes).

  • This ensures the code cannot be reused indefinitely, making it more secure.

Key QR Code Settings

  • URL – Enter the URL link of the site where customers will be redirected when they scan the QR code

  • ECC (Error Correction Code) – Defines how well the QR code can be read if partially damaged or obscured.

    • L – Recovers up to 7% of data.

    • M – Recovers up to 15% of data.

    • Q – Recovers up to 25% of data.

    • H – Recovers up to 30% of data.

  • Size – Adjusts the dimensions of the QR code. The size can be increased or decreased by selecting numbers (e.g., 2, 3, 6, 7). Higher numbers produce a larger QR code.

  • Print Option – Once configured, static QR codes can also be printed directly for placement at customer-facing points.

Why QR Code Settings Are Useful

  • Improves accessibility – Customers can scan QR codes to generate tickets easily.

  • Supports contactless service – Reduces the need for physical interaction at kiosks.

  • Adds flexibility – Businesses can choose between static (permanent) or dynamic (time-based) codes.

  • Enhances security – Dynamic QR codes prevent misuse by regularly refreshing.

  • Professional experience – Customizable size and error correction ensure QR codes are easy to scan and reliable.


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