Customizing input forms allows you to collect the exact information you need from customers during booking or check-in. Follow these steps to add new fields in the input form:
Step 1: Access Manage Form Fields
Log in to your Qwaiting Admin Dashboard.
Go to Settings.
Navigate to Manage Form Fields.
Step 2: Add a New Field
Click on Add New Field.
Step 3: Configure the New Field
When creating a new form field, you can define the following settings:
Title: The label shown to customers (e.g., Membership Number, Purpose of Visit).
Type: Select the data type (Text, Number, Dropdown, Checkbox, etc.).
Size of Text: Adjust how large the input field should appear.
Display Options: Choose where the field should appear, such as:
Ticket Screen (for staff view)
Printed Ticket
Customer Booking or Check-in Form
Category: Assign the field to a specific service or department so it only appears where needed.
Step 4: Save
After configuring the field, click Save
Result
The new field will now appear in the relevant check-in or booking forms. This helps you collect accurate customer information in real time and tailor forms to your business requirements.
Watch How to Add Fields in Input Form
Watch the video below to see the step-by-step process in action.