Steps to Add a Ticket to Missed Queue
1. Go to the Call Screen
o Open the Call Screen where active tickets are being served.
2. Identify No-Show Customer
o If a customer does not show up when their number is called, you need to move their ticket to the Missed Queue.
3. Move Ticket to Missed Queue
o On the call screen, click on the Missed option.
o The ticket will be automatically moved to the Missed Queue displayed below.
4. Re-Call from Missed Queue (If Needed)
o If you want to call any person from the missed queue:
Click on their ticket number in the missed queue.
Select Take Call.
The system will recall the customer, and the same will also be shown on the display screen.