Skip to main content

How to Add Multiple Languages in Ticket Screen?

Qwaiting Team avatar
Written by Qwaiting Team
Updated over a week ago

Step 1: Go to Language Settings

  1. Log in to your Qwaiting Admin Panel.
    ​

  2. Navigate to Settings > Language.
    ​

  3. By default, English will be selected. Choose the additional languages you want to enable.
    ​

Step 2: Configure Service Page Translations

  • Service Name – Add the service name in another language.
    ​

  • Service Other Names – Enter alternate names if needed.
    ​

  • Service Description – Provide the description in another language.
    ​

  • Service Notes – Add translated notes or instructions.
    ​
    ​

Step 3: Manage Form Inputs

In Manage Form Inputs, add translations for customer-facing fields:

  • QR Code Tagline
    ​

  • Queue Heading (First & Second)
    ​

  • Submit Button Label
    ​

  • Back Button Label
    ​

  • Arrived Label on Print
    ​

  • Name Field
    ​
    You can also translate placeholders like “Enter your name” or “Enter your phone number”.

Step 4: Configure Ticket Page Translations

On the Ticket Page, translate the following:

  • Print Name Label
    ​

  • Print Token Label
    ​

  • Arrived Time Label
    ​

  • Ticket Message 1 & 2 (use variables like {{QUEUE COUNT}} and {{Waiting Time}})
    ​

  • Confirm Button Label
    ​

Step 5: Save and Test

  • Click Save after entering translations.
    ​

  • Generate a test ticket to confirm that text appears in the selected language.
    ​
    ​

Did this answer your question?