Microsoft Teams Integration enables the platform to securely connect with Microsoft Teams using Azure Active Directory credentials. Once configured, virtual bookings automatically generate Microsoft Teams meeting links, allowing customers and staff to join scheduled appointments seamlessly.
How to enable the integration?
To get started with the Microsoft Teams Integrations, you will need to enable the integration on account.
Navigate to System settings.
Addons.
3. Navigate to Microsoft Teams and enable the features.
How to find it in Microsoft Entra ID.
- Login in to the Microsoft Entra Admin Center: https://entra.microsoft.com
- Client ID - App Registration → Overview → Application (Client) ID
- Client Secret - Certificates & Secrets → Client Secret Value
- Tenant ID - App Registration → Overview → Directory (Tenant) ID
- Organizer User ID - Entra ID → Users → User Principal Name (UPN) or Object ID
Fill the fields:
Paste the Client ID
Paste the Tenant ID
Paste the Client Secret
Paste the Organizer User ID
4. Click Save Changes.
Over View of Teams meeting:
Navigate to Booking management.
Teams Meeting calendars.
How users can appoint the virtual meetings:
Navigate to Booking management
Online booking
How Admin can give access for staff to enable Teams?
Navigate to Operational Module
Staff
3. Select staff and click on edit:
4. Navigate to Microsoft and enable the Teams:
5. Fill the MS Teams User ID:
6. Click Save.