9.1 OVERVIEW PER TIME REPORT
The Overview Per Time Report helps you analyze customer flow and service performance across different time slots throughout the day. It provides clear insights into peak hours and service efficiency at various times.
What the Report Shows
Number of visitors arrived during each time slot.
Number of visitors called by staff in each time slot.
Number of visitors still waiting during each time slot.
All data is also presented in percentage format, making it easy to compare time slots and quickly identify high-traffic periods.
Why This Report Is Useful
This report helps you:
Understand when your business experiences the highest customer traffic
Evaluate how efficiently customers are being served at different times of the day
Identify peak and off-peak hours
9.2 HOW TO VIEW THE REPORT
Log in to the Qwaiting Admin Dashboard
Navigate to the Reports section
Select Overview Per Time Report
By using the Overview Per Time Report, managers can plan staff shifts, breaks, and resources more effectively based on real customer traffic patterns, ensuring smoother operations and better customer experiences.
Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com