Dynamic Reports allow you to create custom reports by selecting specific parameters based on your business needs. This feature is ideal when standard reports do not provide the exact data combination you are looking for.
11.1 WHAT ARE DYNAMIC REPORTS?
Dynamic Reports let you build reports using selected data points such as:
Ticket number
Staff member who handled the ticket
Time the ticket was called, served, or closed
Service, counter, or status
By choosing the required parameters, you can generate a report that focuses only on the data you need.
11.2 HOW TO CREATE A DYNAMIC REPORT
Log in to the Qwaiting Admin Dashboard
Navigate to the All-Reports section
Select Dynamic Reports
Click Add.
Enter a Report Name
Select the required parameters
Click Save
Once saved, a report link will be generated.
11.3 VIEWING AND DOWNLOADING THE REPORT
Click the generated report link to view the data
Download the report as a PDF and CSV file for offline analysis or sharing
Why Use Dynamic Reports?
Dynamic Reports help you:
Create tailored reports for audits and analysis.
Track specific ticket and staff activities.
Export customized data for further processing.
This flexibility makes Dynamic Reports a powerful tool for advanced reporting and data-driven decision-making in Qwaiting.
Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com