If you're experiencing an issue, please follow the steps below to help our support team assist you effectively.
Step 1: Get Your Device Serial Number (SN)
Open Settings on your device
Go to About Phone
Locate the Model Number or Serial Number (SN)
Step 2: Share the Details
Share the Serial Number (SN) with our support team for verification.
What Happens Next?
Our support team will verify your device details
The team may update system-level settings (including BIOS-level configurations, if required)
Additional configurations will be applied to ensure the system functions properly
Once the updates are completed, you will be asked to restart your device and check again
Providing accurate device details helps us resolve your issue faster and ensures a smoother support experience.
Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com