Why This Feature Matters
In today's globalized world, customers speak many languages especially in high-traffic settings like hospitals, airports, immigration offices, or multi-cultural retail outlets. Qwaiting multi-language ticket screen lets you translate services, features, and instructions directly, so users see everything in their preferred language.
Key Benefits:
Better User Experience: Non-native speakers complete check-ins faster without confusion, reducing frustration and errors.
Inclusivity: Supports diverse communities; e.g., a Delhi hospital can serve Hindi/English/Punjabi speakers seamlessly.
Higher Efficiency: Fewer staff interventions for language help, speeding up queues during peak hours.
Business Growth: Attract international clients or tourists ideal for immigration workflows or airport kiosks.
Compliance: Meets accessibility standards for public services.
This simple setup centralizes translations, ensuring consistency across ticket kiosks, QR check-ins, or browser screens.
Detailed Configuration Steps
1. Access Settings: Log in to your Qwaiting dashboard and navigate to Settings.
2. Open Language Settings: Click the Language tab to manage global and screen-specific translations.
3. Select Primary Language: From the dropdown, choose the language (e.g., Hindi, Spanish, French). This applies to the entire ticket flow.
4. Update Service Names:
Switch to the Services page within Language settings.
Edit each service name (e.g., "General Consultation" → "सामान्य परामर्श" in Hindi).
5. Customize Ticket Screen Elements:
Scroll to ticket screen options.
Translate all features, buttons, and text fields (e.g., "Select Features" → "विशेषताएँ चुनें"; instructions like "Enter your phone number").
Preview how it appears when a user selects a service they'll see matching language dynamically.
6. Test and Save: Use the preview mode to verify, then save. Toggle languages per location if multi-branch.
Repeat for more languages. Your queues now feel local, no matter where customers are from boosting satisfaction and throughput.
Need help or have more questions? Connect with us through chat or reach out at info@qwaiting.com